Privacy Policy
Effective Date: 2 October 2026
Company Name: CricLabs Ltd. (Company No: 13939251)
Website: www.Statz.ai
Contact Email: [email protected]
1. Introduction
CricLabs Ltd. ("Company," "we," "us," or "our") operates Statz.ai ("Website"). This Privacy Policy explains how we collect, use, and protect your personal data in compliance with the UK General Data Protection Regulation (UK GDPR) and other applicable laws.
By using our Website, you consent to the collection and processing of your personal data as described in this Privacy Policy.
2. Information We Collect
We collect the following types of personal data when you use Statz.ai:
2.1 Information You Provide
- Account Registration: Name (if provided), email address, and password.
- Subscription & Payments: Payment details are processed securely by Stripe (we do not store payment information).
- Email Preferences: Whether you want tips and offers from us by email, and any changes you make to that choice.
2.2 Information We Collect Automatically
When you visit Statz.ai, we may collect:
- Cookies & Tracking Technologies: We use cookies to enhance user experience and analyze website traffic.
- Analytics Data: Google Analytics and HotJar help us understand user interactions and improve our services.
- Log Data: Includes IP address, browser type, pages visited, and timestamps.
- Account Activity: Things you do on Statz that shape which emails are relevant to you, such as starting checkout, reaching a free usage limit, or a subscription ending.
2.3 Statz in ChatGPT
When you use the Statz app in ChatGPT, ChatGPT sends our server the details needed to answer your question, such as a team, player or competition name. We use them only to answer that request and do not store them, and we never receive your name, email address, ChatGPT account or conversation. Each time ChatGPT uses a Statz tool, we send Google Analytics one event recording which tool was used and whether it worked. Its identifier is a one-way hash of the address of the server that called us, which is OpenAI's rather than your device's, so the event contains nothing that identifies you. How ChatGPT itself handles your data is covered by OpenAI's privacy policy.
3. How We Use Your Data
We use your personal data for the following purposes:
| Purpose | Legal Basis |
|---|---|
| Providing access to Statz.ai services | Performance of a contract |
| Processing payments through Stripe | Performance of a contract |
| Sending service-related communications | Legitimate interest |
| Sending account holders emails about our own services, with an opt-out at signup and in every email | Legitimate interest (the "soft opt-in" under PECR) |
| Sending newsletters to people who signed up for the newsletter without an account | Consent |
| Analyzing website performance via Google Analytics & HotJar | Legitimate interest |
| Responding to user inquiries and support requests | Legitimate interest |
| Compliance with legal obligations | Legal requirement |
4. Cookies & Tracking Technologies
We use cookies to:
✅ Improve website functionality
✅ Remember user preferences
✅ Track analytics and performance
✅ Enable marketing campaigns
You can manage or disable cookies through your browser settings.
5. Marketing Communications
- When you create a Statz account, we may email you tips, product news and offers about Statz's own services. You can say no when you sign up.
- Some of these emails are sent because of something you did on Statz, for example leaving checkout before finishing, reaching a free usage limit, or your subscription ending.
- We send these emails and our newsletters via EmailOctopus.
- You can opt out at any time using the unsubscribe link in any email, your email preferences page (statz.ai/email/preferences), or by contacting us. Account and billing emails, such as receipts and payment notices, are not affected.
- We do not share your data with external advertisers, and these emails do not carry offers from bookmakers.
6. How We Share Your Data
We do not sell or rent your personal data. However, we may share data with:
- Stripe (for secure payment processing)
- EmailOctopus (for marketing emails)
- Google Analytics, Google Ads & HotJar (for website analytics and advertising)
All third-party providers are GDPR-compliant and handle your data securely.
6.1 How Google Uses Your Data
We use Google advertising and analytics services (including Google Analytics and Google Ads) on Statz.ai. When you consent to the use of these services, Google may collect and process your personal data in accordance with its own privacy practices. For full details on how Google uses data from sites and apps that use its services, please see Google's Business Data Responsibility Site: https://business.safety.google/privacy/.
7. Data Retention & Deletion
- We retain personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy.
- Retention follows GDPR guidelines and applicable UK laws.
- Users can request data deletion at any time by contacting [email protected].
8. User Rights (GDPR Compliance)
As a UK-based company, we comply with the General Data Protection Regulation (GDPR).
You have the right to:
✅ Access your personal data
✅ Correct inaccurate or outdated data
✅ Request deletion of your data ("Right to be Forgotten")
✅ Restrict processing of your data
✅ Object to marketing communications
✅ Request data portability (export of your data)
To exercise these rights, email us at [email protected].
9. Data Security
We implement industry-standard security measures to protect user data, including:
🔒 Encrypted payment transactions via Stripe
🔒 Secure access controls for user accounts
🔒 Regular security updates and monitoring
While we take all reasonable precautions, no online service can be 100% secure. Users are responsible for keeping their login credentials safe.
10. Governing Law & Dispute Resolution
This Privacy Policy is governed by the laws of the United Kingdom. Any disputes shall be resolved through arbitration or the courts of the United Kingdom.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date".
If you continue using Statz.ai after updates, you accept the revised policy.
Contact Us
For privacy-related inquiries, data access requests, or account concerns, contact:
📧 Email: [email protected]